DOMESTIC (United States) ORDERS
We currently offer shipping (UPS Ground) within the United States and accept the following forms of payment for online purchases: Visa, MasterCard, American Express. Sales tax is only applied to residents living in New York state (8.875%).
Unfortunately, we currently do not ship international orders from our shop site.
We hope that you are satisfied with your online purchase. However, in the event that you need to return your item(s) you can request a return online by emailing our returns department at: firstname.lastname@example.org. Once we have received your request you will receive an email with further instructions. At this time, orders placed online must be returned to mrnieves.com according to the instructions below.
PLEASE NOTE OUR RETURN POLICY:
You must make your return within 14 days of the delivery date.
We will not accept merchandise that has been worn, altered, or washed.
Merchandise must have all original tags attached.
Final Sale items cannot be returned or exchanged.
Shipping charges are not refundable.
Upon receipt of returned goods, MR NIEVES LLC reserves the right to deny a refund if the merchandise does not meet return policy requirements.
Please note that while we want you to be happy with your purchases, an excessive number of returns in a twelve-month period may cause us to reject future orders from you.
REFUND PROCESSING TIME
Returns are processed within 7-10 business days of receiving package and credits can only be issued to your original method of payment. Your banking institution may require additional days to process your refund.
We do not offer exchanges at this time. Please return the item you do not want and place a new order on mrnieves.com